Score urgency.

import { score, TypeSafeClient } from "@typesafe-ai/sdk";
 
const client = new TypeSafeClient(); // reads TYPESAFE_API_KEY, defaults to jev-latest
 
const message = "Loving the new dashboard redesign! One small idea: it'd be nice if the export button were a little bigger and easier to find.";
 
const { answers } = await client.systemOne({
  state: message,
  model: "jev-latest",
  questions: {
    urgency: score(
      "How urgently does this message need a response from support?",
      [
        "Routine — a general question, comment, or minor request with no deadline or breakage implied",
        "Time-sensitive — something is blocked or inconvenient, but there is a reasonable window to respond",
        "Urgent — active harm, an outage, a security exposure, or a deadline that has already arrived",
      ],
    ),
  },
});
 
const { score: level, legend, probabilities, confidence } = answers.urgency;
 
// `level` can land between two whole levels; round it before indexing `legend`.
// Object.values() reads levels in order (0, 1, 2, ...) without depending on the exact key type.
console.log("Level " + level.toFixed(2) + ": " + Object.values(legend)[Math.round(level)]);
console.log(probabilities, confidence);